Return and Refund Policy

We set these policies to ensure that
you are fully aware of our refund and return methods and procedures. These
policies are applicable to (USA) country.

· 30 DAY RETURN POLICY

If you wish to return an item and want
a refund, please notify us within 30 days after delivery
via email to info@coloursx.com If you have found a
defective product, then please send us a picture of a damaged product. We will
then send the courier to collect the item for you. We will bear the total cost
of the case. We will send you a new item at no additional cost, and if you no
longer need the item, we will refund the entire order amount on the card you
used while shopping. If you have ordered wrong product and want to
exchange then return shipping charges are your responsibility.

Return and Refund Conditions:

Return Address

Coloursx Industry Factory Co. Ltd
No.13, Building 3, Majit Plastic Center, Changping Town, Dongguan City,
Guangdong Province, China

The product should not be used. Once
we have received the product, we will refund the order amount. on the card, you
used when you made the purchase.

· RETURN PROCESS

To start a return, you can contact us
at info@coloursx.com or call us at +8613669870919. If
your return is accepted, we’ll send you a return shipping label, as well as for
instructions on how and where to send your package. Items sent back to us
without first requesting a return will not be accepted.

· DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon
reception and contact us immediately if the item is defective, damaged or if
you receive the wrong item so that we can evaluate the issue and make it right.

To return your product, you should
contact our mail.

Depending on where you live, the time
it may take for your exchanged product to reach you may vary.

· EXCHANGES

We only exchange products that are
damaged, wrong product, wrong size, or defective. If you need to exchange an
item please contact us at info@coloursx.comor call us at +8613669870919.

· RESTOCKING FEE

We do not charge a restocking fee on returns.

· REFUNDS

We will notify you once we’ve received
and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to
process and post the refund too.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item. We will also notify you of the
approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment,
within a certain amount of days.

Refund Period:

It takes 5-7 working days for
the customer to receive a refund. We return the money to the customer’s card
after receiving the goods.

Please note that we return the money
immediately to the customer’s card after receiving the goods back. Still, their
bank usually takes 5 -7 working days to process the refund and deposit it into the customer’s
credit card account.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund
is officially posted.
Next, contact your bank. There is often some processing time before a refund is
posted.
If you’ve done all of this and you still have not received your refund
yet. please let us know by email at info@coloursx.com Or Call +8613669870919.